Invoicing & Terms of payment
FirstView invoices the monthly payments based on FirstView’s self-determined invoicing periods. The invoicing period of the monthly payments is three months by default, but a longer time period can be agreed on. When purchasing a device, the monthly invoicing of the device will begin from the beginning of the next month and it will be evened out to match the next general invoicing period. Should the customer want to terminate the monthly payments, it has to be done in writing at least 30 days before the beginning of the next invoicing period. The monthly payments will be invoiced in the beginning of the invoicing period from the whole invoicing period (3 months by default).
The paying obligation will begin from the delivery date of the SaaS service. If the device has a testing period, the paying obligation will begin the next day the testing period has ended, if the contract continues. The paying obligation ends when the notice period or the set period of the deal ends. The payment term is 14 days net from the invoice date or a separately agreed payment term. The penalty interest is according to the law. Notifications regarding the invoice have to be made and the undisputed amount has to be paid not later than the due date of the invoice. Should a payment request have to be sent, a fee will be inherited according to the contract.
The customer will be responsible of the payments even if the service is being used by someone else apart from the customer. If the customer announces the user’s address as the invoicing address, it doesn’t lessen the responsibility. FirstView has the right to report a customer’s breach of contract to such a user. When the contract is being discussed or any time later FirstView has the right to demand an advance payment or a payment guarantee to ensure the receivables, if FirstView has a justifiable reason to doubt the customer’s ability to pay, such as credit ratings or payment behaviour. FirstView doesn’t pay interest to the advance payment or the guarantee. FirstView has the right to inherit the overdue receivables with penalty interest and inheritance costs of the advance payment or the guarantee.
The customer will pay FirstView of the service and its usage according to the existing price list. The customer is obliged to pay the value added tax and other possible public payments.
During an existing contract period the parties can agree to raise the capacity of the service and new prices accordingly. The prices will not be lowered unless agreed otherwise. FirstView always has the right to alter the price of a periodically invoiced service by informing about the alterations in writing at least 30 days before the alterations come into effect, for example in an invoice. If the alteration is disadvantageous to the customer, the customer can terminate the contract in writing at least 14 days before the alterations come into effect. In this case the contract will end on the date the alteration comes into effect. If the customer doesn’t terminate the contract, the altered prices come into effect.
If a service delivered by FirstView includes services produced by a third party as FirstView’s subcontractor or other partner such as licensed services, and the third party in question alters its pricing, FirstView has the right to alter the price accordingly. FirstView will notify of the alteration in writing at least 14 days before the alteration comes into effect, for example in an invoice. If alterations concerning taxes or other public payments happen regarding the service, FirstView has the right to alter prices accordingly. In addition, FirstView always has the right to alter its prices if an alteration of law or a commandment by a government official demands so. If FirstView has worked overtime or under circumstances demanding special arrangements due to the customer demanding so, FirstView has the right to invoice additional costs of such tasks. Other services and tasks apart from the contract will be charged according to the existing pricing, unless agreed otherwise.